Remote Senior Field Tech – VCS Deployments & Cutovers

Peraton; Washington (District of Columbia); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Peraton seeks a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. Role critical to site prep, system cutover, customer acceptance, and legacy decommissioning in operational environments.

This highly skilled field technician must operate independently, solve complex issues under time constraints, and work with customers to ensure seamless voice system transitions with minimal disruption.

Qualifications

• 5 years with BS/BA; 3 years with MS/MA; 0 years with PhD; 7 years with AS; 9 years in lieu of degree
• US Citizenship with ability to obtain/maintain a public trust clearance
• Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms
• Experience supporting system cutovers, migrations, or technology refresh efforts
• Knowledge of telecommunications infrastructure, VoIP technologies, cabling standards and power validation, and networked voice systems
• Strong troubleshooting and root-cause diagnostic skills
• Experience using test equipment and diagnostic tools in field environments
• Familiarity with operational environments where uptime and reliability are critical

Responsibilities

• Lead and support site surveys, site preparation, and system installation activities
• Execute and support VCS system cutovers from legacy voice platforms to next-generation systems
• Perform decommissioning of legacy voice communication systems
• Conduct independent system testing and validation to confirm power installation compliance, cabling integrity, and equipment alignment
• Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure
• Use diagnostic tools to identify and resolve voice, network, and hardware faults
• Support preventive maintenance and system health checks
• Provide on-site customer support and end-user orientation/training as needed
• Maintain accurate technical documentation, service reports, and cutover records
• Ensure compliance with safety protocols, site security, and operational standards
• Coordinate closely with engineers, program teams, and other field technicians during deployment activities

Skills

Voice systems expertise

Field troubleshooting

Customer-facing communication

Documentation discipline

Safety procedures adherence

Travel readiness

Independent work

Education

BS/BA or equivalent

MS/MA

AS

Job description

Peraton seeks a Senior Field Services Technician to support installation, transition, and sustainment of next-generation Voice Communication Switch (VCS) systems. Role critical to site prep, system cutover, customer acceptance, and legacy decommissioning in operational environments.

This highly skilled field technician must operate independently, solve complex issues under time constraints, and work with customers to ensure seamless voice system transitions with minimal disruption.