Remote Senior Engagement Lead, Cloud & AI

Mirantis, Inc.; United States; Remote; USD 150,000 - 230,000; Full time

Job summary

Mirantis, Inc. seeks a senior Engagement Manager to own client outcomes from pre-sales through delivery and acceptance.

You will be the primary Mirantis voice, coordinating with sales, solution architects, and engineering to scope, design, and deliver complex cloud infrastructure, Kubernetes, and AI workloads for enterprise clients and CSPs. The role emphasizes strong stakeholder management, risk mitigation, and commercial accountability across multiple concurrent engagements in a fast-evolving

Qualifications

• 10+ years in project or program management leading complex, client-facing solution implementations.
• Experience delivering enterprise infrastructure or cloud platform implementations.
• Experience running multi-party delivery across client teams, vendors, and internal teams.
• Pre-sales experience: scoping and estimating custom work, and drafting SOWs.
• Commercial ownership of engagements and financial accountability.
• Technical fluency to engage with engineers and architects on tradeoffs and risk.
• Proven ownership of client outcomes and ability to manage expectations.
• Outcome-driven mindset focused on delivering value.

Responsibilities

• Own the client's success end to end from pre-sales through delivery and acceptance.
• Serve as the primary Mirantis contact, building trust and maintaining client confidence.
• Scope and estimate custom work with sales and solution architects; author delivery sections of SOW.
• Manage multiple engagements or a large multi-workstream program.
• Translate client objectives into executable plans and align internal teams.
• Deliver with Mirantis procedures, maintain RAID logs, and report status clearly.
• Coordinate with Product Engineering, Customer Success, and Professional Services.
• Ensure readiness by coordinating client-owned dependencies and third-party vendors.
• Own commercial health, document scope creep, manage change orders.
• Identify risks early and communicate them to stakeholders; enable mitigation plans.
• Provide status updates to all stakeholders, including executives.
• Seek opportunities for follow-on work with Sales; mentor junior PMs.
• Improve delivery processes and collateral.

Job description

Mirantis, Inc. seeks a senior Engagement Manager to own client outcomes from pre-sales through delivery and acceptance.

You will be the primary Mirantis voice, coordinating with sales, solution architects, and engineering to scope, design, and deliver complex cloud infrastructure, Kubernetes, and AI workloads for enterprise clients and CSPs. The role emphasizes strong stakeholder management, risk mitigation, and commercial accountability across multiple concurrent engagements in a fast-evolving