Remote Senior Eligibility Lead – Public Assistance

Pueblo County Government; Pueblo (CO); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Remote & Hybrid working opportunities

Job summary

Pueblo County Government is seeking a lead Eligibility Specialist to oversee a team in determining eligibility for Medicaid and SNAP benefits. The role involves guiding staff, interpreting complex rules, and coordinating information from applicants across county systems.

Responsibilities include case entry, outreach, and preparing documentation for hearings or appeals. A strong background in public assistance programs and supervisory experience is preferred.

Qualifications

• Supervisory experience preferred or the completion of Supervisory Curriculum within 6 months of hire preferred.
• Minimum of two years or more administrative support experience or related clerical work required.
• Minimum of four years or more experience performing as an Eligibility Specialist required.

Responsibilities

• Act as the primary resource or expert in the program area, providing technical guidance and support to less experienced staff.
• Reviews cases for appropriate interpretation and application of rules; responds to inquiries and resolves issues regarding eligibility.
• Enters and updates case information in the automated system and maintains access across multiple State and County systems.
• Gathers, assembles, and reviews information from applicants and recipients; maintains case files and initiates/continues/modifies public assistance.
• Verifies information through direct contact and system interfaces; interviews customers to obtain detailed case information.

Skills

Supervisory experience

Education

High School Diploma or GED Equivalency

Job description

Pueblo County Government is seeking a lead Eligibility Specialist to oversee a team in determining eligibility for Medicaid and SNAP benefits. The role involves guiding staff, interpreting complex rules, and coordinating information from applicants across county systems.

Responsibilities include case entry, outreach, and preparing documentation for hearings or appeals. A strong background in public assistance programs and supervisory experience is preferred.