Remote Senior Director, Customer Success & Adoption

Assembly Software; United States; Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Short and long term disability

Supplemental insurance options

401(k)

Flexible time off

Paid parental leave

Employee Assistance Program

Job summary

Assembly Software, the team behind Neos, the case management platform for personal injury law firms, is hiring a Senior Director of Customer Success. This fully remote role leads a team that drives adoption, renewals, and trusted partnerships across time zones.

You'll own the customer relationship strategy, shape scalable processes in our POD model, and build an organization that makes customers love Assembly.

Job description

Assembly Software, the team behind Neos, the case management platform for personal injury law firms, is hiring a Senior Director of Customer Success. This fully remote role leads a team that drives adoption, renewals, and trusted partnerships across time zones.

You'll own the customer relationship strategy, shape scalable processes in our POD model, and build an organization that makes customers love Assembly.