Remote Senior Director, Compliance & Continuous Improvement

Community Resources for Justice; Boston (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Community Resources for Justice is seeking a Senior Director of Compliance and Continuous Improvement to provide organization-wide governance, strategic direction, and independent oversight of regulatory, licensing, accreditation, and internal standards across all service lines.

The role partners with service line leadership to monitor, assess, and strengthen compliance performance with accountability at the program level.

Qualifications

• Bachelor’s degree required in Public Administration, Criminal Justice, Nursing, Social Work, Quality Assurance, Law, or a related field.
• Minimum 5 years of progressively responsible experience in quality, regulatory compliance, or risk management within human services, healthcare, corrections, or a regulated nonprofit environment.
• Minimum 3 years of supervisory or leadership experience.
• Demonstrated experience with audits, investigations, corrective action planning, and regulatory interactions.
• Multi-jurisdictional regulatory experience preferred.

Responsibilities

• Establish organization‑wide compliance framework across all service lines.
• Monitor adherence to regulatory, licensing, accreditation, and contractual requirements.
• Serve as primary liaison with regulators, licensing bodies, and auditors.
• Interpret regulatory requirements and provide guidance to leadership.
• Provide oversight of data governance and technology risk management to ensure regulatory compliance and organizational alignment.
• Direct internal audits, external reviews, and monitoring activities.
• Identify organizational risks and trends through data, audits, and reporting.
• Oversee investigations and root cause analyses in partnership with service line leadership.
• Ensure development, implementation, and tracking of corrective action plans.
• Maintain centralized audit and compliance documentation.
• Analyze compliance and performance data to identify trends and risks.
• Maintain organization‑wide reporting systems to support transparency and decision‑making.
• Report compliance performance to executive leadership and Board.
• Lead compliance and quality review forums.

Skills

Leadership

Analytical thinking

Risk assessment

Communication

Multitasking

Ethical judgment

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Compliance management systems

Job description

Community Resources for Justice is seeking a Senior Director of Compliance and Continuous Improvement to provide organization-wide governance, strategic direction, and independent oversight of regulatory, licensing, accreditation, and internal standards across all service lines.

The role partners with service line leadership to monitor, assess, and strengthen compliance performance with accountability at the program level.