Director, Compliance, Risk & Continuous Improvement

Community Resources For Justice, Inc.; Boston (MA); On-site; USD 130,000 - 170,000; Full time

Job summary

Community Resources For Justice, Inc. is seeking a Senior Director, Compliance & Continuous Improvement to lead organization-wide compliance governance across all programs and service lines.

The role partners with leadership to monitor licensing, accreditation, and contractual obligations while driving corrective action and data-driven improvements. The position requires travel to programs in New England and New York; remote work with regular field engagement is expected.

Qualifications

• Bachelor’s degree required in Public Administration, Criminal Justice, Nursing, Social Work, Quality Assurance, Law, or a related field.
• Master’s degree preferred
• Minimum 5 years of progressively responsible experience in quality, regulatory compliance, or risk management within human services, healthcare, corrections, or a regulated nonprofit environment
• Minimum 3 years of supervisory or leadership experience
• Demonstrated experience with audits, investigations, corrective action planning, and regulatory interactions
• Multi‑jurisdictional regulatory experience preferred

Responsibilities

• Establish and oversee organization-wide compliance framework across all service lines
• Monitor adherence to regulatory, licensing, accreditation, and contractual requirements
• Serve as primary liaison with regulators, licensing bodies, and auditors
• Interpret regulatory requirements and provide guidance to leadership
• Provide oversight of data governance and technology risk management to ensure regulatory compliance and organizational alignment
• Direct internal audits, external reviews, and monitoring activities
• Identify organizational risks and trends through data, audits, and reporting
• Oversee investigations and root cause analyses in partnership with service line leadership
• Ensure development, implementation, and tracking of corrective action plans
• Maintain centralized audit and compliance documentation
• Analyze compliance and performance data to identify trends and risks
• Maintain organization-wide reporting systems to support transparency and decision‑making
• Report compliance performance to executive leadership and Board
• Lead compliance and quality review forums
• Develop and maintain organization-wide policies and compliance standards
• Ensure timely updates based on regulatory and contractual changes
• Promote consistency in standards across service lines

Skills

Analytical skills

Communication skills

Leadership

Risk assessment

MS Office

Education

Bachelor’s degree in Public Administration, Criminal Justice, Nursing, Social Work, Quality Assurance, Law, or related field

Tools

MS Office

Job description

Community Resources For Justice, Inc. is seeking a Senior Director, Compliance & Continuous Improvement to lead organization-wide compliance governance across all programs and service lines.

The role partners with leadership to monitor licensing, accreditation, and contractual obligations while driving corrective action and data-driven improvements. The position requires travel to programs in New England and New York; remote work with regular field engagement is expected.