Director of Quality & Compliance: Strategic Regulatory Leader

Addp; Fall River (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Paid time off (PTO): 9 Holidays, 15 Vacation days, 3 Personal days

Employer Paid Group Life/AD&D Insurance

Employer Paid Long Term Disability Insurance

403b Retirement Plan with Discretionary Employer Match

Personal and professional development

The opportunity to positively impact lives

Job summary

Community Connections Inc. is seeking a Director of Quality and Compliance to enhance their commitment to high-quality services and regulatory excellence in Fall River, MA. This strategic leadership role involves overseeing agency-wide quality assurance systems and ensuring adherence to compliance requirements.

The successful candidate will be a knowledgeable leader, committed to regulatory integrity and organizational accountability. Responsibilities include managing audits and supporting electronic case management systems.

The position offers a competitive salary range of $80,000 - $90,000, alongside benefits including paid time off, life insurance, and retirement plans.

Qualifications

• 5–7 years of progressive leadership experience with experience in CARF, DDS, and MassHealth standards preferred.
• Strong analytical skills with the ability to evaluate data, identify trends, and develop improvement strategies.
• Valid driver's license and satisfactory driving record.

Responsibilities

• Oversee agency-wide quality assurance and compliance standards.
• Lead internal and external audits, surveys, and certification processes.
• Develop and review agency policies and procedures.
• Analyze incident trends and develop corrective action plans.

Skills

Regulatory compliance

Quality assurance systems

Analytical skills

Leadership

Collaboration

Education

Bachelor's Degree in human services or related field

Job description

Community Connections Inc. is seeking a Director of Quality and Compliance to enhance their commitment to high-quality services and regulatory excellence in Fall River, MA. This strategic leadership role involves overseeing agency-wide quality assurance systems and ensuring adherence to compliance requirements.

The successful candidate will be a knowledgeable leader, committed to regulatory integrity and organizational accountability. Responsibilities include managing audits and supporting electronic case management systems.

The position offers a competitive salary range of $80,000 - $90,000, alongside benefits including paid time off, life insurance, and retirement plans.