Remote Senior Digital Product Designer: UX Strategy & Systems

FedEx; Los Angeles (CA); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Remote-friendly within the United S

Campus presence may be required

Job summary

FedEx Digital Marketing is seeking a senior UX designer to lead design for complex product experiences and shape the user journey across a range of digital touchpoints. You will drive strategic design decisions and serve as a role model for craft and collaboration.

You will own the UX strategy for a product area, guide discovery with research and analytics partners, run design sprints and critiques, and mentor junior designers while improving design standards and tooling.

Qualifications

• Bachelor's degree or equivalent experience in business or related field.
• 4+ years leading product design within digital teams.
• Experience with service design, enterprise UX, or platform design.

Responsibilities

• Owns the UX strategy for a product area or customer journey.
• Guides discovery work and collaborates with research and analytics partners.
• Leads design sprints, workshops, and design critiques.
• Mentors junior designers and provides structured feedback.
• Contributes to design standards, documentation, and tooling improvements.
• Performs other duties as assigned.

Skills

UX strategy

Discovery & research

Design sprints

Mentoring

Design systems

Documentation

Feedback & critique

Design thinking

Data-informed design

Education

Bachelor's degree in business or related field

Job description

FedEx Digital Marketing is seeking a senior UX designer to lead design for complex product experiences and shape the user journey across a range of digital touchpoints. You will drive strategic design decisions and serve as a role model for craft and collaboration.

You will own the UX strategy for a product area, guide discovery with research and analytics partners, run design sprints and critiques, and mentor junior designers while improving design standards and tooling.