Remote Senior Customer Success & Sales Strategist

Filetwigbay; Cedar Rapids (IA); Hybrid; USD 73,000 - 101,000; Full time

Benefits offered by this job

Hybrid schedule

Personalized development plan

Growth budgets

Job summary

General Electric, based in Cedar Rapids, IA, seeks a Senior Customer Service Representative to own the full sales cycle from outreach to contract, craft messaging for senior buyers, and close Cedar Rapids deals with a values-led approach. The role emphasizes data-driven storytelling, escalation management, and cross-selling within a hybrid, national-role.

Ideal candidates bring 7+ years in sales/marketing cycles, a Cedar Rapids network or the hustle to build one, mentoring skills, and the

Qualifications

• 7+ years of sales/marketing cycle experience.
• Cedar Rapids network, or ability to build one quickly.
• Patience to mentor without taking over.
• Ability to translate data into actionable recommendations.
• Proficiency with escalation management and cross-selling.

Responsibilities

• Own the full sales cycle from outreach to signed contract.
• Craft messaging for buyers and decision-makers.
• Pull a values-led case study to close Cedar Rapids deals.
• Sell the high-trust roadmap, not just features.
• Cover the Cedar Rapids, IA territory and know it well.
• Translate Call Center Operations dashboards into actionable stories.

Skills

Sales experience

Networking in Cedar Rapids

Mentoring teammates

Data interpretation

Escalation management

Tools

CRM software

Job description

General Electric, based in Cedar Rapids, IA, seeks a Senior Customer Service Representative to own the full sales cycle from outreach to contract, craft messaging for senior buyers, and close Cedar Rapids deals with a values-led approach. The role emphasizes data-driven storytelling, escalation management, and cross-selling within a hybrid, national-role.

Ideal candidates bring 7+ years in sales/marketing cycles, a Cedar Rapids network or the hustle to build one, mentoring skills, and the