Remote Senior Customer Success Engineer - Public Sector

Software Careers; United States; On-site; USD 113,000 - 191,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Equity Compensation

Growth and Development Fund

Job summary

GitLab is seeking a Senior Customer Success Engineer for the Public Sector to provide technical guidance and enablement in a remote setting. You will engage with customers post-sales to ensure they receive value from GitLab by implementing best practices related to DevSecOps and Agile Planning.

The ideal candidate will have a strong background in software development, excellent communication skills, and experience as a technical advisor. A competitive salary range of $113,000 to $191,000 is offered, plus benefits.

Qualifications

• Experience supporting GitLab use cases such as source code management and DevSecOps.
• Ability to translate tool capabilities into customer outcomes.
• Comfort discussing software architecture and workflows.
• Strong time management skills with the ability to prioritize engagements.

Responsibilities

• Engage with customers as a technical consultant.
• Partner with Customer Success Managers for implementation guidance.
• Deliver practical enablement through workshops and webinars.
• Align with Account Executives to support business objectives.

Skills

DevSecOps tools proficiency

Technical advisor experience

Strong communication skills

Technical background in software development

Job description

GitLab is seeking a Senior Customer Success Engineer for the Public Sector to provide technical guidance and enablement in a remote setting. You will engage with customers post-sales to ensure they receive value from GitLab by implementing best practices related to DevSecOps and Agile Planning.

The ideal candidate will have a strong background in software development, excellent communication skills, and experience as a technical advisor. A competitive salary range of $113,000 to $191,000 is offered, plus benefits.