Remote: Senior Customer Growth & Strategy Lead

Unilever PLC; United States; Remote; USD 29,000 - 48,000; Full time

Job summary

Unilever Philippines is seeking a Customer Business Manager to lead the Home Care business with our key retail partner, translating category priorities into customer plans and driving turnover, profitability and market share.

You will build Joint Business Plans, lead cross-functional teams, and deliver exceptional in-store and omnichannel execution while strengthening strategic partnerships with senior stakeholders and delivering sustainable growth.

Qualifications

• Bachelor’s degree in Business, Marketing, Economics, Management, or a related field.
• Minimum of 8 years’ experience in customer development, key account management, sales, or commercial management, preferably in FMCG or consumer goods.
• At least 5 years managing a major modern trade or omnichannel retail account with accountability for strategy, negotiations, profitability, and execution.
• Proven experience developing Customer Business Plans or Joint Business Plans and delivering turnover, market share, profitability, and execution targets.
• Strong knowledge of pricing, promotions, trade investment, assortment, innovation launches, customer P&L, and Perfect Store fundamentals.
• Strong analytical, commercial, negotiation, stakeholder-management, and presentation skills.
• Demonstrated ability to lead cross-functional teams and build trusted relationships with senior customer stakeholders.
• Previous people-management or team-development experience is required.
• Direct experience with major modern trade or national based retail groups is highly preferred.

Responsibilities

• Lead the deployment of Home Care category and customer initiatives, including innovation/NPD, pricing, promotions and thematic campaigns.
• Partner with CSP and Marketing to translate category strategies into strong customer propositions and activation plans.
• Drive excellent in-store and omnichannel execution, with focus on availability, assortment, visibility, promotion and Perfect Store fundamentals.
• Ensure customer investments and commercial plans are deployed effectively and deliver sustainable value.
• Work closely with Customer Operations and relevant execution teams to resolve operational issues and ensure strong service and execution.

Skills

Strategic thinking

Leadership

Negotiation

Stakeholder management

Analytical skills

Presentation skills

Education

Bachelor’s degree in Business, Marketing, Economics, Management, or related field

Tools

Excel

PowerPoint

CRM systems

Job description

Unilever Philippines is seeking a Customer Business Manager to lead the Home Care business with our key retail partner, translating category priorities into customer plans and driving turnover, profitability and market share.

You will build Joint Business Plans, lead cross-functional teams, and deliver exceptional in-store and omnichannel execution while strengthening strategic partnerships with senior stakeholders and delivering sustainable growth.