Remote Senior Customer Engineer: Onboarding & Growth

Visa Hunt; United States; On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Fully remote-friendly

Ownership and growth opportunities

Flexible hours

Direct collaboration with founders

Job summary

RevenueBase is seeking a customer-centric role to own the full customer lifecycle—from onboarding to expansion—across all accounts. You will be the primary technical liaison, ensuring customers realize value quickly and continuously as we broaden API surface areas.

You’ll sit at the intersection of product, engineering, and sales, translating customer needs into scalable onboarding, health metrics, and expansion strategies while maintaining a highly technical yet non-developer stance.

Qualifications

• Tech literacy: read integration code (Python, JSON, SQL), spot issues, demonstrate API calls.
• B2B data fluency: understand firmographics, technographics, intent, and enrichment concepts.
• API mental model: know REST, webhooks, rate limits, auth, and real-time vs batch patterns.

Responsibilities

• Own the first successful search activation milestone for new customers.
• Monitor health across accounts and identify value, quiet, and risk signals early.
• Drive expansion and cross-sell as new API features ship (verification, enrichment, discovery, MCP).
• Run onboarding at scale for 3–5 new customers per month, scaling to 10+.
• Be the voice of customers inside RevenueBase and influence product and engineering priorities.
• Create and iterate onboarding playbooks, health scoring, and expansion motions.

Skills

Tech literacy

B2B data fluency

API mental model

Job description

RevenueBase is seeking a customer-centric role to own the full customer lifecycle—from onboarding to expansion—across all accounts. You will be the primary technical liaison, ensuring customers realize value quickly and continuously as we broaden API surface areas.

You’ll sit at the intersection of product, engineering, and sales, translating customer needs into scalable onboarding, health metrics, and expansion strategies while maintaining a highly technical yet non-developer stance.