Remote Senior Creative Operations Leader

HOKA; Massachusetts; On-site; USD 122,000 - 165,000; Full time

Benefits offered by this job

Competitive pay and bonuses

Health and wellness programs

Employee discounts

Job summary

Deckers Brands, home to the HOKA brand, seeks a Senior Manager of Creative Operations to design and scale the creative workflow engine across global campaigns. You will define capacity models, improve handoffs, and drive efficient delivery with cross-functional teams.

You will lead the Creative PM group, mentor teams, and partner with Marketing to translate business goals into concrete briefs while maintaining brand standards across regions.

Qualifications

• Bachelor's degree or related field required.
• 7+ years in creative operations or marketing ops is preferred.
• Experience leading a PM/creative ops team in a global consumer brand.

Responsibilities

• Own and evolve the Creative PM operating model and capacity planning.
• Build end-to-end campaign workflows with clear ownership.
• Define review/approval processes to reduce friction and ensure timely delivery.
• Directly manage the Creative PM sub-team and mentor staff.
• Partner with Director, Global PM on headcount and org design.
• Translate strategy into actionable creative briefs and workflows.
• Produce regular KPI reporting for leadership.
• Maintain governance of brand systems and DAM assets.

Skills

PMP certification

7+ years in creative operations

Brand experience in global orgs

People management

Project management

Campaign workflows

Data & KPI reporting

Communication & influence

Travel domestically

Asana expertise

monday.com

Airtable

Education

Bachelor's degree in Business, Marketing, Communications, Advertising, or related field

Tools

Asana

monday.com

Airtable

DAM systems

Job description

Deckers Brands, home to the HOKA brand, seeks a Senior Manager of Creative Operations to design and scale the creative workflow engine across global campaigns. You will define capacity models, improve handoffs, and drive efficient delivery with cross-functional teams.

You will lead the Creative PM group, mentor teams, and partner with Marketing to translate business goals into concrete briefs while maintaining brand standards across regions.