Sr. Casualty Claims Examiner Construction Defect

4419US00 DUAL Claims Services, Inc.; Florida; Hybrid; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wellbeing programs

Unlimited PTO

401k with company match

Volunteer days

Job summary

DUAL North America, Inc. seeks a Senior Casualty Examiner for the Construction Defect Claims team. This role manages moderate to high exposure claims, analyzes policy coverages, and collaborates with internal and external stakeholders to resolve claims.

It requires at least 7 years of experience, licensing in applicable states, and strong litigation knowledge. The position is remote with travel up to 10% and reports to the Claims Manager.

Qualifications

• Bachelor’s degree preferred in a related field.
• Professional designations (CPCU, SCLA, AIC, JD) are a plus.
• 7+ years of construction defect claims experience is required.
• Must be licensed or able to become licensed in all required states.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Advanced knowledge of end-to-end claims handling, including litigation.
• Knowledge of industry trends and legal developments affecting claims handling.
• Ability to manage multiple claims and competing priorities.
• Ability to adapt to evolving regulatory and legal environments.

Responsibilities

• Make initial contacts with interested parties.
• Handle moderate to high exposure construction defect claims involving residential and commercial projects.
• Analyze coverage and draft coverage position letters as needed.
• Conduct liability investigations.
• Comply with DOI regulations.
• Coordinate with defense counsel and experts to develop litigation strategies within budget.

Skills

Construction defect claims handling

Litigation coordination

Analytical reasoning

Documentation and reporting

Independent work

Effective communication

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a Sr. Casualty Claims Examiner Construction Defect Classification: Exempt/Full-time Reports to: Claims Manager Travel: 0-10% Salary/hourly: $125,000.00-$145,000.00 Location: Remote

DUAL North America is seeking a Senior Casualty Examiner for the Construction Defect Claims team. At DUAL, Sr. Casualty Examiners play a critical role in managing moderate to high exposure claims with accuracy and efficiency, while complying with state regulatory requirements. In this role, you will investigate claims, analyze policy coverages, and collaborate with internal and external stakeholders to ensure claim resolution. Supporting the Construct Defect Claims team, you will independently manage moderate to high exposure claims involving alleged defects in residential and commercial construction.

Role responsibilities

• Make initial contacts with interest parties
• Handle moderate to high exposure construction defect claims involving residential and commercial projects.
• Analyze coverage and draft coverage position letters as needed
• Conduct liability investigations
• Comply with DOI regulations
• Retain and coordinate with defense counsel and experts to develop and execute agreed-upon litigation strategies, while managing plans and budgets to ensure effective case resolution
• Coordinate the retention of experts, subject to an agreed upon budget
• Establish timely indemnity and expense reserves based on an exposure analysis that is documented in the claim file, revisiting reserve adequacy on a continual basis
• Draft well written and comprehensive captioned reports to request reserve and settlement authority on higher exposure cases that outline all critical aspects of the case in preparation for roundtable presentations to the carrier partners
• Travel up to 10% to attend mediations, settlements conferences and trials on appropriate cases
• Keep current on key changes in case law and industry trends
• Assist underwriting and other business partners

If you do not meet all the qualifications for this role.

Key requirements

• Bachelor’s degree preferred
• Professional designations (CPCU, SCLA, AIC, JD) are a plus
• 7+ years of construction defect claims experience is required with consistent high level of performance and achievement
• Must be licensed or have the ability to become licensed in all required states
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint
• Advanced knowledge of end-to-end claims handling, including litigation
• Knowledge of industry trends and legal developments affecting claims handling
• Ability to manage multiple claims and competing priorities
• Ability to adapt to evolving regulatory and legal environments
• Complete assigned tasks correctly, on time and able to learn quickly
• Self-motivated and demonstrating attention to detail
• Be able to work independently for extended periods
• Excellent written and verbal communication skills as well as general business understanding
• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment

What we offer:

A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

EEO Statement:

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect.

DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.