Remote Senior CMDB & ITSM Program Analyst

Kentro; United States; On-site; USD 135,000 - 155,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Paid time off

Education reimbursement

Flexible work options

Job summary

Kentro is seeking a Remote Senior Program Analyst to support the VA ESOM contract. The role can be performed remotely within the United States and aligns with Eastern Time working hours.

Compensation ranges from $135k to $155k annually, with final placement based on skills, experience, location, and clearance level where applicable. Responsibilities include CMDB configuration management, program analysis, reporting, stakeholder coordination, and ESM support.

Qualifications

• Bachelor's degree in information technology, CS, engineering or related field; 8 years of experience can substitute for the degree (total 18 years).

Responsibilities

• Maintain CMDB accuracy and governance policies.
• Analyze CMDB data to identify trends and insights.
• Develop reports and dashboards for stakeholders.
• Coordinate with VA Program Managers and CORs.
• Support ESM platform administration and change processes.
• Ensure compliance with VA security and data governance.

Skills

Analytical thinking

Program management

Stakeholder communication

Federal contracting knowledge

Education

Bachelor's degree in IT/CS/Engineering

Tools

ServiceNow / ITSM tools

CMDB platforms

Data analysis tools

ITAM / ITSM concepts

Job description

Kentro is seeking a Remote Senior Program Analyst to support the VA ESOM contract. The role can be performed remotely within the United States and aligns with Eastern Time working hours.

Compensation ranges from $135k to $155k annually, with final placement based on skills, experience, location, and clearance level where applicable. Responsibilities include CMDB configuration management, program analysis, reporting, stakeholder coordination, and ESM support.