Remote Senior Client Services Coordinator, Clinical Research

Advarra; Northern (KY); Hybrid; USD 67,000 - 119,000; Full time

Benefits offered by this job

Health coverage

Paid holidays

Other benefits

Job summary

Advarra is seeking a Sr Coordinator to provide exemplary client service and act as the primary contact for pharmaceutical companies, CROs, and academic medical centers to facilitate IRB review and translate decisions to clients. This remote US role emphasizes timely communication and coordination of complex submissions.

The position requires a bachelor’s degree or equivalent experience with 4+ years in IRB/clinical research, CIP preferred, and strong MS Office skills.

Qualifications

• Bachelor’s degree or four years of equivalent experience.
• Four (4) years’ experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects.
• Certified IRB Professional (CIP) or attainment of CIP within one year of eligibility
• Intermediate computer skills including proficiency with MS Office Suite (Word/Outlook) and ability to use a proprietary system

Responsibilities

• Serves as the main Sponsor/CRO and PI/site contact on assigned studies
• Manages the day-to-day relationship for assigned top-tier accounts
• Reviews Protocol/site submissions and supporting documentation
• Demonstrates an advanced understanding of multiple types of Protocol and Site Submissions
• Documents and executes client customizations; processes change requests
• Manages vendor relations and documentation for foreign language translations
• Maintains high level of accuracy and timely communication with customers (within 24 hours)

Skills

IRB experience

CIP certification

MS Office

FDA/DHHS knowledge

English writing

Attention to detail

Education

Bachelor's degree or 4 years equivalent experience

Tools

MS Office Suite

Proprietary system

Job description

Advarra is seeking a Sr Coordinator to provide exemplary client service and act as the primary contact for pharmaceutical companies, CROs, and academic medical centers to facilitate IRB review and translate decisions to clients. This remote US role emphasizes timely communication and coordination of complex submissions.

The position requires a bachelor’s degree or equivalent experience with 4+ years in IRB/clinical research, CIP preferred, and strong MS Office skills.