Remote Senior Client Operations Lead

Socket.dev; Town of Texas (WI); On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Bonus eligible

Comprehensive benefits package

Job summary

CVS Health is seeking a Sr. Client Operations Analyst to support national health plan clients with timely, accurate reporting and data analysis. This remote role with travel expectations focuses on client program deliverables, KPI organization, and cross-functional collaboration.

You will maintain client materials, ensure on-time submissions, and drive process improvements across the lifecycle from kickoff to final delivery, partnering with internal teams and stakeholders.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• 2+ years of relevant work experience.
• Intermediate to advanced data skills in Excel.
• Experience with Google Suite (Gmail, Sheets, Slides).
• Effective written and verbal communication.

Responsibilities

• Support one or more complex, high-volume national clients.
• Develop and implement strategic programs aligned with healthcare objectives.
• Collaborate with leadership to define program goals, scope, and success metrics.
• Lead cross-functional project teams through the project lifecycle.
• Organize and present KPIs; ensure deliverables meet SOW.

Skills

Excel

Data analysis

Communication

Experience (2+ years)

Education

Bachelor’s degree or equivalent

Tools

Google Suite

Job description

CVS Health is seeking a Sr. Client Operations Analyst to support national health plan clients with timely, accurate reporting and data analysis. This remote role with travel expectations focuses on client program deliverables, KPI organization, and cross-functional collaboration.

You will maintain client materials, ensure on-time submissions, and drive process improvements across the lifecycle from kickoff to final delivery, partnering with internal teams and stakeholders.