Remote Senior Client Delivery Strategist

EnableComp LLC; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

EnableComp LLC in the United States is seeking a Senior Client Delivery Manager to lead operational delivery for flagship client accounts, translating performance data into strategic recommendations and risk-mitigation plans.

You will act as trusted advisor to client executives and internal leaders, guiding complex changes, coordinating cross-functional teams, and delivering executive-ready materials and narratives.

Qualifications

• 4–6 years of healthcare operations, revenue cycle, client-facing roles.
• Strong written and verbal communication with the ability to convey operational information clearly.
• Demonstrated ability to independently manage client relationships and discussions.
• Advanced analytical skills with the ability to interpret data into actionable insight.
• Excellent presentation skills for executive audiences.
• Influence without authority in cross-functional environments.

Responsibilities

• Independently lead operational delivery for high-complexity, high-impact client accounts.
• Serve as a strategic operational advisor to client executives and senior leadership.
• Translate complex operational data, trends, root cause analysis results and risks into executive-ready insights and recommendations.
• Develop forward-looking operational strategies aligned to client objectives and enterprise capabilities.
• Proactively identify systemic issues, emerging risks, and optimization opportunities across the client lifecycle.
• Guide clients through complex operational changes, performance improvement initiatives, and evolving service needs.
• Own complex issue analysis and resolution strategy for assigned client accounts.
• Lead advanced root cause analysis efforts across cross-functional teams.
• Frame escalations with clear articulation of risk, impact, options, and recommended path forward.
• Partner closely with the Client Delivery Director on high-risk, sensitive, or enterprise-impacting issues.
• Monitor performance trends and assess effectiveness of remediation strategies over time.
• Ensure consistent, professional, and transparent communication with clients during issue resolution.
• Lead director-level operational reviews, strategic touchpoints, and complex client discussions.
• Develop and deliver polished, insight-driven materials, presentations, and narratives.
• Anticipate client questions and prepare data-backed responses and recommendations.
• Establish credibility and trust with senior client stakeholders through consistent value delivery.
• Lead internal account strategy discussions, aligning stakeholders on priorities, risks, and action plans.
• Advocate for client needs while balancing enterprise standards, scalability, and operational realities.
• Provide informal guidance and mentorship to Client Delivery Specialists and Managers.
• Act as a subject matter expert for complex workflows, client scenarios, and operational challenges.
• Contribute to the development and evolution of Client Delivery frameworks, methodologies, and standards.
• Identify recurring themes and systemic issues across the client portfolio and recommend enterprise-level improvements.
• Share insights, lessons learned, and best practices to elevate team effectiveness.
• Support onboarding, training, and knowledge transfer initiatives within the Client Delivery function.
• Partner with leadership on initiatives related to process optimization, change management, and operational innovation.
• Other duties as assigned.

Skills

Client relationships

Operational analytics

Executive communication

Stakeholder management

Data interpretation

Process optimization

Cross-functional collaboration

Mentorship

Project delivery

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Job description

EnableComp LLC in the United States is seeking a Senior Client Delivery Manager to lead operational delivery for flagship client accounts, translating performance data into strategic recommendations and risk-mitigation plans.

You will act as trusted advisor to client executives and internal leaders, guiding complex changes, coordinating cross-functional teams, and delivering executive-ready materials and narratives.