Remote Senior Claims Supervisor, Commercial Casualty

CSAA; Minnesota; Remote; USD 100,000 - 133,000; Full time

Job summary

Mobilitas, a Mobilitas Insurance Group company, is hiring a Sr. Supervisor for Commercial Casualty Claims. This remote role oversees complex auto and commercial injury claims across multiple states and provides guidance on coverage decisions with settlement authority.

You will supervise first notice, triage, and litigation workflows, ensuring high-quality service, collaborating with partner clubs and brokers, and leading a team across shifts in a remote-first environment.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience.
• Technical experience in handling claims relevant to adjuster role(s) supervised.
• HS/GED or 3-year customer service experience in a virtual environment leveraging internet, phone, and chat features industry.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Oversees the investigation and conclusion of claims.
• M akes decisions on simple to complex policy coverage questions.
• Responsible for compliance of all Commercial vehicle policies claim procedures and Department of Insurance regulations (multiple states).
• Will act as claims liaison for commercial customers and brokers to build and maintain relationships.
• Leads training and performance management within the team.

Skills

Casualty/bodily injury supervision

Adjuster license

Remote work experience

Team leadership

Education

Bachelor's degree in related area

HS/GED or customer service experience

Job description

Mobilitas, a Mobilitas Insurance Group company, is hiring a Sr. Supervisor for Commercial Casualty Claims. This remote role oversees complex auto and commercial injury claims across multiple states and provides guidance on coverage decisions with settlement authority.

You will supervise first notice, triage, and litigation workflows, ensuring high-quality service, collaborating with partner clubs and brokers, and leading a team across shifts in a remote-first environment.