Remote Senior Claims Supervisor - Commercial Casualty

CSAA Insurance Group; Upper Darby (Delaware County); Remote; USD 100,000 - 133,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Flexible workplace

Inclusive culture

Job summary

Mobilitas, a commercial insurance company created by CSAA Insurance Group, is hiring a Sr. Supervisor, Commercial Casualty Claims for a remote role.

The position oversees complex auto and commercial injury claims across multiple states, evaluating coverage and settlement authority, and coordinating with partner clubs to ensure service levels. The role requires 3+ years of casualty supervisory experience, an active adjuster license, and strong leadership skills for virtual teams.

Qualifications

• 3+ years of casualty or bodily injury supervisory experience within a claims environment.
• High School (HS)/GED or 3-year customer service experience in a virtual environment leveraging internet, phone, and chat features industry.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

Responsibilities

• Oversees the investigation, evaluation, negotiation, and conclusion of claims.
• Directs, supervises, and evaluates workflow of claims.
• Provides technical expertise to adjusters and reviews files for coverage resolution and liability outcomes.

Skills

Casualty claims supervision

Litigation handling

Adjuster licensed

Customer service

Education

High School / GED or 3-year customer service experience

Job description

Mobilitas, a commercial insurance company created by CSAA Insurance Group, is hiring a Sr. Supervisor, Commercial Casualty Claims for a remote role.

The position oversees complex auto and commercial injury claims across multiple states, evaluating coverage and settlement authority, and coordinating with partner clubs to ensure service levels. The role requires 3+ years of casualty supervisory experience, an active adjuster license, and strong leadership skills for virtual teams.