Remote Senior Billing & Revenue Specialist

Relativity; Iowa (LA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Relativity, a leader in legal and data software, is hiring for a billing-focused role within its Order-to-Cash organization. You will manage end-to-end invoicing for a global SaaS and licensing portfolio, coordinating with Revenue Accounting, Deal Desk, Sales Operations, and Legal to ensure accurate transactions.

You will contribute to process improvements, leverage AI and automation to reduce manual effort, and support audits and cross-functional initiatives in a fast-paced, high-growth

Qualifications

• 5+ years invoicing and billing experience, preferably with SaaS products, usage-based billing models, and a global-customer base.
• Proficiency in financial software, large ERP systems, billing and revenue management software and tools, preferably experience with Zuora, Salesforce, and Workday.
• History of implementing process improvements, leveraging technology and tools

Responsibilities

• Process the full range of contracts across all product lines for a global customer base of both direct and indirect commercial and government contracts.
• Handle all deal types: new business, add-ons, renewals, replacements, terminations, extensions, and hybrid and transition models.
• Execute month-end and mid-month billing cycles across all product lines, including SaaS, license, and services, for both new business, addons/adjustments, and renewals.
• Assist with the Finance Queue and Salesforce billing tickets, ensuring timely resolution of billing inquiries and issues.
• Manage customer usage commit balance, license extensions, and new license requests.
• Maintain and update Billing SOPs, and assist with team onboarding and training.

Skills

Accounts Receivable

Billing

Communication

Customer Service

Data Entry

ERP Systems

Invoices

Microsoft Excel

Payment Processing

Education

Bachelor’s degree in Business, Finance, or Accounting

Tools

Zuora

Salesforce

Workday

ERP Systems

Job description

Relativity, a leader in legal and data software, is hiring for a billing-focused role within its Order-to-Cash organization. You will manage end-to-end invoicing for a global SaaS and licensing portfolio, coordinating with Revenue Accounting, Deal Desk, Sales Operations, and Legal to ensure accurate transactions.

You will contribute to process improvements, leverage AI and automation to reduce manual effort, and support audits and cross-functional initiatives in a fast-paced, high-growth