Remote Senior BI Analyst — Actionable Insights & Dashboards

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Reimbursement for home/remote office

Remote-first work environment

Professional development & training

Job summary

The Ladders is seeking a Senior Business Intelligence Analyst to translate complex business data into actionable insights for Customer Success, Marketing, and Sales. You will build trusted reporting, define KPIs, and partner with analytics engineering to enable self-service analytics and operational efficiency.

The ideal candidate has strong Tableau and SQL skills, data storytelling, and the ability to communicate insights to non-technical audiences, collaborating with stakeholders across teams

Qualifications

• Bachelor's degree in business, economics, statistics, data science, analytics, or a related field.
• 5+ years of experience in an analytical role, preferably in sales, marketing, or customer success.
• Advanced proficiency in Tableau and SQL with data storytelling skills.
• Experience with curated data models from analytics engineering, and familiarity with dbt is a plus.
• Experience with Salesforce and Excel; python or R is a plus.

Responsibilities

• Build and maintain Tableau dashboards for key business metrics
• Develop and maintain well-defined KPIs aligned with business definitions
• Conduct in-depth analyses to answer key business questions and provide actionable recommendations
• Translate stakeholder needs into clear data requirements and collaborate with Analytics Engineering
• Serve as analytics partner to Customer Success, Marketing, and Sales teams
• Contribute to the design of self-service dashboards and AI-enabled analytics tools
• Automate recurring tasks and improve efficiency through new tools and best practices

Skills

Tableau

SQL

Data storytelling

Communication

Salesforce CRM

Python or R

Go-to-market analytics

Education

Bachelor's degree

Tools

dbt

Job description

The Ladders is seeking a Senior Business Intelligence Analyst to translate complex business data into actionable insights for Customer Success, Marketing, and Sales. You will build trusted reporting, define KPIs, and partner with analytics engineering to enable self-service analytics and operational efficiency.

The ideal candidate has strong Tableau and SQL skills, data storytelling, and the ability to communicate insights to non-technical audiences, collaborating with stakeholders across teams