Senior Business Intelligence Analyst

Ladders; United States; Remote; USD 110,000 - 130,000; Full time

Benefits offered by this job

Reimbursement for home/remote office

Remote-first work environment

Professional development & training

Job summary

The Ladders is seeking a Senior Business Intelligence Analyst to translate complex business data into actionable insights for Customer Success, Marketing, and Sales. You will build trusted reporting, define KPIs, and partner with analytics engineering to enable self-service analytics and operational efficiency.

The ideal candidate has strong Tableau and SQL skills, data storytelling, and the ability to communicate insights to non-technical audiences, collaborating with stakeholders across teams

Qualifications

• Bachelor's degree in business, economics, statistics, data science, analytics, or a related field.
• 5+ years of experience in an analytical role, preferably in sales, marketing, or customer success.
• Advanced proficiency in Tableau and SQL with data storytelling skills.
• Experience with curated data models from analytics engineering, and familiarity with dbt is a plus.
• Experience with Salesforce and Excel; python or R is a plus.

Responsibilities

• Build and maintain Tableau dashboards for key business metrics
• Develop and maintain well-defined KPIs aligned with business definitions
• Conduct in-depth analyses to answer key business questions and provide actionable recommendations
• Translate stakeholder needs into clear data requirements and collaborate with Analytics Engineering
• Serve as analytics partner to Customer Success, Marketing, and Sales teams
• Contribute to the design of self-service dashboards and AI-enabled analytics tools
• Automate recurring tasks and improve efficiency through new tools and best practices

Skills

Tableau

SQL

Data storytelling

Communication

Salesforce CRM

Python or R

Go-to-market analytics

Education

Bachelor's degree

Tools

dbt

Job description

For our client, we are seeking a Senior Business Intelligence Analyst to join the team of a leader in the Media space.

This role will focus on turning complex business data into clear insights that help teams make better decisions across customer success, marketing, and sales. You will build trusted reporting, define meaningful KPIs, and partner closely with analytics engineering and business stakeholders to support self-service analytics and operational efficiency. The ideal candidate brings strong technical depth in BI tools and SQL, along with the communication skills needed to translate analysis into action for non-technical audiences.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $130,000 annually

Responsibilities

• Build and maintain Tableau dashboards for key business metrics
• Develop and maintain well-defined KPIs aligned with business definitions
• Conduct in-depth analyses to answer key business questions and provide actionable recommendations
• Translate stakeholder needs into clear data requirements and collaborate with Analytics Engineering
• Serve as an analytics partner to Customer Success, Marketing, and Sales teams
• Contribute to the design of self-service dashboards and AI-enabled analytics tools
• Automate recurring tasks and improve efficiency through new tools and best practices

Qualifications

• Bachelor's degree in business, economics, statistics, data science, analytics, or a related field
• 5+ years of experience in an analytical role, preferably in sales, marketing, or customer success
• Advanced proficiency in Tableau and exceptional SQL skills for data querying
• Experience with curated data models from analytics engineering teams; familiarity with Dbt is a plus
• Proficiency in Salesforce or another CRM, and Excel
• Experience with go-to-market analyses such as campaign attribution and retention analysis; familiarity with Python or R is a plus
• Strong communication and data storytelling skills for non-technical audiences

Benefits

• Reimbursement for setting up a home or remote office
• Remote-first work environment with flexibility
• Opportunities for professional development and training

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.