Remote Senior Analyst, Personalization & Product Discovery

Crate & Barrel; Northbrook (IL); Remote; USD 90,000 - 130,000; Full time

Job summary

Crate & Barrel is seeking a Senior Analyst, Personalization + Product Discovery to drive strategy, execution, and cross-functional alignment across digital channels. You will optimize onsite filters, recommendations, sorting, and internal search, while shaping the personalization roadmap and conducting A/B tests.

The role emphasizes reporting to leadership and delivering measurable revenue and engagement improvements.

Qualifications

• Strong understanding of e-commerce customer journeys and on-site search.
• Ability to translate insights into measurable personalization use cases.
• Experience with A/B testing and KPI-driven optimization.
• CRM and customer segmentation familiarity.
• Excellent analytical and communication skills.
• Project coordination and cross-functional dependency management.
• Detail-oriented, proactive, and iterative mindset.

Responsibilities

• Identify opportunities for personalized experiences that boost discoverability and conversions.
• Lead cross-functional execution from requirements to launch.
• Support roadmap planning and prioritization with leadership.
• Design and analyze experiments; define KPIs.
• Develop performance reports and executive summaries.
• Collaborate on search, recommendations, and merchandising optimizations.
• Maintain dashboards to monitor engagement and results.

Skills

E-commerce merchandising

On-site search

Product discovery

Data analysis

A/B testing

Cross-functional collaboration

Project coordination

Tools

Adobe Target

Adobe Analytics

Asana

Quantum Metric

Job description

Crate & Barrel is seeking a Senior Analyst, Personalization + Product Discovery to drive strategy, execution, and cross-functional alignment across digital channels. You will optimize onsite filters, recommendations, sorting, and internal search, while shaping the personalization roadmap and conducting A/B tests.

The role emphasizes reporting to leadership and delivering measurable revenue and engagement improvements.