Remote Senior AIOps Engineer: Incident Response & Automation

Quanata; San Francisco (CA); On-site; USD 215,000 - 280,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Plan with company match

Up to $5,000 for professional development

Job summary

Quanata is seeking an experienced production operations and reliability leader to enhance its operational support model. This role involves owning production health, incident response, and reliability while collaborating with engineering teams to implement AI-driven automation.

The successful candidate will have 6–8 years in production operations and a strong background in incident management. A competitive salary range of $215,000 to $280,000 is offered, along with comprehensive benefits.

Qualifications

• 6–8 years of experience in production operations or site reliability engineering.
• Experience working within modern SDLC and DevOps environments.
• Familiarity with operational tooling and observability platforms.

Responsibilities

• Own production health and operational support processes across critical systems.
• Lead incident response efforts and post-incident reviews.
• Drive improvements to reduce recurring incidents and operational overhead.

Skills

Incident management

Root cause analysis

Production system troubleshooting

Analytical skills

Strong communication

Education

Bachelor’s degree in Computer Science, Engineering, or equivalent relevant experience

Tools

Jira

Confluence

Job description

Quanata is seeking an experienced production operations and reliability leader to enhance its operational support model. This role involves owning production health, incident response, and reliability while collaborating with engineering teams to implement AI-driven automation.

The successful candidate will have 6–8 years in production operations and a strong background in incident management. A competitive salary range of $215,000 to $280,000 is offered, along with comprehensive benefits.