Remote Senior Account Manager - Employee Benefits

Insurance Office of America; Nevada (IA); Hybrid; USD 95,000 - 120,000; Full time

Job summary

Insurance Office of America seeks a Senior Account Manager – Employee Benefits to oversee Benefit accounts, lead Account Coordinators, and drive client service and renewals from a remote-capable role with on-site needs in CA/NV/AZ. You will coordinate daily activities, identify growth opportunities, and ensure accurate data management while upholding IOA values.

The role emphasizes effective communication, client relationships, and compliance, with a focus on team development and

Qualifications

• 5+ years of industry experience in employee benefits or related field.
• Active insurance license required.
• Excellent customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• Proficient in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage book of business and meet performance targets.
• Deliver outstanding client service and respond quickly to needs.
• Lead the account team and coordinate daily tasks of Account Coordinators.
• Identify sales opportunities and support new business setup and renewals.
• Maintain client data accuracy and produce performance reports.
• Develop carrier relationships and ensure compliance with policies.

Skills

5+ years exp

Licensing

Customer service

Organization

Attention to detail

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks a Senior Account Manager – Employee Benefits to oversee Benefit accounts, lead Account Coordinators, and drive client service and renewals from a remote-capable role with on-site needs in CA/NV/AZ. You will coordinate daily activities, identify growth opportunities, and ensure accurate data management while upholding IOA values.

The role emphasizes effective communication, client relationships, and compliance, with a focus on team development and