Remote Senior Account Manager – Employee Benefits

Insurance Office of America; Laguna Beach (CA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Bonus potential

Professional growth opportunities

Job summary

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits to lead client service, manage a book of business, and grow the practice. You will guide Account Coordinators, oversee renewals, data management, and carrier relationships while delivering high-quality service across a remote/hybrid model.

Based in the United States, the role supports remote work with regional considerations and offers professional growth opportunities within IOA's collaborative culture.

Qualifications

• 5+ years in the employee benefits or insurance industry.
• Active licensing required.
• Excellent customer service and communication skills.
• Strong organizational and delegation abilities.
• Proficiency in MS Office and data management.

Responsibilities

• Client Management: Manage book of business and meet performance targets.
• Client Service: Deliver outstanding service and respond quickly to needs.
• Team Leadership: Guide Account Coordinators and oversee daily tasks.
• Sales & Growth: Identify opportunities to grow IOA business.
• Renewals & Data: Manage renewals, data accuracy, and onboarding.
• Carrier Relationships: Build and maintain positive relationships.
• Compliance & Communication: Ensure policy adherence and clear updates.

Skills

Client service

Communication

Leadership

Account management

Organization

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits to lead client service, manage a book of business, and grow the practice. You will guide Account Coordinators, oversee renewals, data management, and carrier relationships while delivering high-quality service across a remote/hybrid model.

Based in the United States, the role supports remote work with regional considerations and offers professional growth opportunities within IOA's collaborative culture.