Senior Account Manager, Employee Benefits (Remote)

Insurance Office of America; Gilbert (AZ); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salaries plus bonus

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth and career path

Supportive team and positive culture

Community service commitment

Work-life balance

Job summary

Insurance Office of America seeks a Senior Account Manager – Employee Benefits to lead client service, team coordination, and daily operations for a growing benefits book. You will oversee renewals, data management, and carrier communications, while identifying opportunities to expand services.

The role emphasizes strong communication, organizational skills, and licensing. IOA offers competitive pay, bonus potential, and robust benefits in a flexible work environment.

Qualifications

• 5+ years of industry experience.
• Active professional licensing is required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making abilities.
• High accuracy handling large volumes of work; proficient in MS Office.

Responsibilities

• Manage book of business and meet performance requirements while ensuring no liability.
• Deliver outstanding client service and respond quickly to needs.
• Lead the account team and coordinate daily activities of Account Coordinators.
• Identify sales opportunities and participate in new business setup and renewals.
• Maintain data accuracy and report client plan performance to stakeholders.

Skills

5+ years of industry experience

Active licensing

Customer service

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks a Senior Account Manager – Employee Benefits to lead client service, team coordination, and daily operations for a growing benefits book. You will oversee renewals, data management, and carrier communications, while identifying opportunities to expand services.

The role emphasizes strong communication, organizational skills, and licensing. IOA offers competitive pay, bonus potential, and robust benefits in a flexible work environment.