Remote Security Operations & Network Support Specialist

Jobgether SRL; United States; Remote; USD 47,000 - 78,000; Full time

Benefits offered by this job

Remote work within US

Competitive compensation

Job summary

Jobgether SRL seeks an Operations Support Specialist based in the United States to support network monitoring services, cloud apps, and cybersecurity products. You will troubleshoot issues, coordinate with SOC analysts, and assist with hardware for sensor deployment in a fast-paced security environment.

The role emphasizes customer service, cross-team collaboration, and rigorous testing to ensure reliable services for government network monitoring environments.

Qualifications

• Bachelor’s degree in computer science or related field preferred; substitute with additional experience.
• 4+ years in security/network administration or equivalent.
• Experience with security tech, firewalls, intrusion detection.

Responsibilities

• Triage and troubleshoot network security monitoring issues and escalate when needed.
• Provide timely support for lower-tier technical issues and own resolutions.
• Replicate issues involving monitoring services, cloud apps, and cybersecurity products.
• Liaise with vendors and customers to coordinate maintenance and outages.

Skills

TCP/IP

Linux

Windows

Customer service

Communication

Education

Bachelor's degree in Computer Science

Associate degree + relevant experience

Tools

Python

Perl

Ansible

Bash

Job description

Jobgether SRL seeks an Operations Support Specialist based in the United States to support network monitoring services, cloud apps, and cybersecurity products. You will troubleshoot issues, coordinate with SOC analysts, and assist with hardware for sensor deployment in a fast-paced security environment.

The role emphasizes customer service, cross-team collaboration, and rigorous testing to ensure reliable services for government network monitoring environments.