Remote Security Operations & Access Control Lead

PINKERTON | Comprehensive Risk Management; Seattle (WA); Remote; USD 125,000 - 135,000; Full time

Job summary

Pinkerton seeks a Security Operations Manager to lead a team of Area Access Management System Managers across multiple sites, standardizing processes under the Zero-Trust model and PoLP. You will serve as the senior escalation point for complex access control issues and collaborate with senior client stakeholders to define enterprise-wide security standards.

The role oversees staffing, budget planning, and resource forecasting to ensure high-quality program delivery, audits, and remediation

Qualifications

• Bachelor's degree in security management, criminal justice, or a related field.
• Eight+ years in access control or physical security.
• Three+ years in supervisory/multi-site management.
• Working knowledge of Lenel OnGuard.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.

Responsibilities

• Provide direct supervision, mentorship, and performance management to a team of Area Access Management System Managers across multiple sites/areas.
• Conduct regular performance reviews, including goal-setting, coaching, and development planning.
• Manage staffing, scheduling, and resource allocation to ensure coverage and continuity.
• Facilitate team meetings, knowledge-sharing, and training to build capability across Area Managers.
• Serve as senior escalation point for complex access control issues and risk findings.
• Drive root cause analysis and corrective action planning for recurring issues.
• Standardize processes and QoS benchmarks to ensure Zero-Trust and PoLP compliance.
• Oversee audits of system connections and timely remediation of misconfigurations.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Partner with client stakeholders to shape access control strategy and standards.
• Aggregate and report cross-area datasets to identify risks and improvements.
• Support budget planning, resource forecasting, and program reporting.

Skills

Team leadership

Security operations

Data analysis

Effective communication

Education

Bachelor's degree in security management, criminal justice, or related field

Tools

Lenel OnGuard

Microsoft Office

Job description

Pinkerton seeks a Security Operations Manager to lead a team of Area Access Management System Managers across multiple sites, standardizing processes under the Zero-Trust model and PoLP. You will serve as the senior escalation point for complex access control issues and collaborate with senior client stakeholders to define enterprise-wide security standards.

The role oversees staffing, budget planning, and resource forecasting to ensure high-quality program delivery, audits, and remediation