Remote Seasonal Customer Support Pro

Williams-Sonoma, Inc.; Detroit (MI); Remote; USD 18,000 - 23,000; Full time

Benefits offered by this job

Employee discounts (up to 40% off)

Training and bonuses during holiday 시즌

Early conversion opportunities

Job summary

Williams-Sonoma, Inc. is seeking Customer Service Representatives for seasonal full-time roles with remote options in Detroit, MI. Applications are accepted through September 30, 2026.

The role pays $15.00 per hour and focuses on first-point contact support, empathetic resolutions, and efficient handling of escalations. Ideal candidates have 1+ years in customer service, strong communication skills, and the ability to navigate multiple systems while maintaining product knowledge and policy

Qualifications

• 1+ years of customer service experience, retail, call center or hospitality background preferred.
• Strong communication skills and ability to resolve issues professionally.
• Ability to navigate multiple systems and multitask efficiently.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Listen to customer concerns and provide clear, empathetic resolutions.
• Handle escalations with professionalism to ensure smooth resolutions.

Skills

Customer service

Communication

Problem solving

De-escalation

Fast-paced

Tech-savvy

Tools

CRM systems

Job description

Williams-Sonoma, Inc. is seeking Customer Service Representatives for seasonal full-time roles with remote options in Detroit, MI. Applications are accepted through September 30, 2026.

The role pays $15.00 per hour and focuses on first-point contact support, empathetic resolutions, and efficient handling of escalations. Ideal candidates have 1+ years in customer service, strong communication skills, and the ability to navigate multiple systems while maintaining product knowledge and policy