Remote Seasonal Customer Service Pro

Williams-Sonoma, Inc.; Jackson (MS); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discounts up to 40%

Job summary

Williams-Sonoma, Inc. is seeking Customer Service Representatives for seasonal full-time remote roles available in Jackson, MS. The position offers a starting wage of $15.00 per hour and requires at least 1 year of customer service experience.

You will handle inquiries by phone, resolve issues with empathy, and support customers with returns and adjustments where appropriate. Join a team that values integrity, clear communication, and ongoing training.

Qualifications

• 1+ years of customer service experience (retail, call center, or hospitality preferred).
• Strong communication skills with de-escalation ability.
• Problem-solving mindset and the ability to think quickly.

Responsibilities

• Serve as the first point of contact for customer inquiries via phone.
• Actively listen to customer concerns and provide clear, accurate resolutions.
• Handle escalations with professionalism and ensure smooth resolutions.

Skills

Customer service experience

Strong communication

Problem solving

Integrity

Fast-paced environment

Tech savvy

Job description

Williams-Sonoma, Inc. is seeking Customer Service Representatives for seasonal full-time remote roles available in Jackson, MS. The position offers a starting wage of $15.00 per hour and requires at least 1 year of customer service experience.

You will handle inquiries by phone, resolve issues with empathy, and support customers with returns and adjustments where appropriate. Join a team that values integrity, clear communication, and ongoing training.