Remote Scrum Master & Agile Coach

PAR Technology; Georgia; Remote; USD 90,000 - 130,000; Full time

Job summary

PAR Technology Corporation in the United States is seeking an experienced Scrum Master to enable one or more delivery teams to operate at their best. You will own the full agile ceremony lifecycle and coach teams on Scrum and agile principles in a remote setting.

This role partners with Delivery Managers and PDLs to remove impediments, maintain health metrics, and drive continuous improvement, with a focus on delivering customer-facing SaaS or platform projects.

Qualifications

• 2+ years of Scrum Master or agile facilitation experience with a delivery team.
• Certified Scrum Master (CSM) or equivalent certification.
• Demonstrated ability to coach teams on Scrum principles and agile values.
• Experience independently facilitating retrospectives, sprint planning, sprint reviews, and daily standups.
• Proficiency with Jira, Confluence, or equivalent agile tools.
• Strong interpersonal, facilitation, and communication skills.
• Ability to independently support one to two teams of moderate complexity through full sprint cycles.
• Ability to influence team behavior and culture without positional authority.

Responsibilities

• Own and facilitate all Scrum ceremonies, including standups, sprint planning, sprint reviews, and retrospectives.
• Design and evolve ceremony formats to match team maturity and context.
• Ensure ceremonies are productive, time-boxed, inclusive, and outcome-oriented.
• Drive retrospective action items to completion and measure improvement over time.
• Proactively identify, log, and drive impediments to resolution, including impediments owned outside the team.
• Escalate blockers appropriately and urgently when resolution requires organizational support.
• Create the conditions for the team to maintain focus and a sustainable delivery pace.
• Manage dependencies across the internal team and delivery partners.
• Coach the team on Scrum values, principles, and practices, tailoring the approach to team maturity and context.
• Foster a team culture of psychological safety, transparency, and continuous improvement.
• Help the team internalize agile values rather than simply follow agile processes.
• Support PDLs and DMs in applying agile practices effectively within the team context.
• Provide informal coaching to Associate Scrum Masters when opportunities arise and contribute improvement ideas across the Scrum Master team.
• Own team-level agile health metrics, including velocity, sprint goal achievement, cycle time, and predictability.
• Create transparency through well-maintained team boards, sprint reports, and delivery dashboards.
• Proactively surface delivery risks and team health concerns to leadership.
• Drive data-informed retrospectives and sprint-over-sprint improvement.
• Communicate team progress, delivery health, and impediments clearly to Delivery Managers and stakeholders.
• Collaborate with PDLs on backlog readiness, refinement quality, and sprint readiness.
• Coordinate with other Scrum Masters and Delivery Managers on cross-team dependencies and delivery flow.
• Act with Urgency by removing impediments quickly and creating urgency without creating anxiety.
• Own It by taking responsibility for the full ceremony lifecycle and team health without prompting.
• Deliver Outcomes by keeping the team focused on sprint goals and business outcomes, not only task completion.
• Win Together by creating the psychological safety and team chemistry needed for collective high performance.
• Never Settle by driving continuous improvement in every retrospective and not accepting “good enough” as the ceiling.

Skills

Scrum Master

Agile coaching

Facilitation

Sprint planning

Jira/Confluence

Stakeholder communication

Team coaching

Influence without authority

Tools

Jira

Confluence

Job description

PAR Technology Corporation in the United States is seeking an experienced Scrum Master to enable one or more delivery teams to operate at their best. You will own the full agile ceremony lifecycle and coach teams on Scrum and agile principles in a remote setting.

This role partners with Delivery Managers and PDLs to remove impediments, maintain health metrics, and drive continuous improvement, with a focus on delivering customer-facing SaaS or platform projects.