Remote Scholarship Programs Lead

Scholarship America; Saint Peter (MN); Hybrid; USD 25,000 - 37,000; Part time

Job summary

Scholarship America is seeking a proactive Scholarship Program Administrator to manage a portfolio of scholarship programs. You will guide clients through the program cycle, assist students and schools, and collaborate with cross-functional teams to deliver program outcomes.

The role requires strong communication, organization, and problem-solving skills, with an emphasis on accuracy and timely execution. Hybrid/remote work within the continental US is available.

Qualifications

• Experience with client relationships through account management or customer service.
• Ability to work effectively with diverse groups in on-site and virtual environments.
• Effective professional communication skills (verbal and written).
• Strong time management and prioritization to manage competing priorities.
• Attention to detail to administer programs per contract and timelines.
• Proficiency with Excel and MS Office Suite.
• Initiative to analyze and solve problems.
• Associate's degree or equivalent experience (minimum).
• Bachelor's degree or equivalent experience (preferred).
• Multilingual skills, preferably Spanish.

Responsibilities

• Proactively foster partner relationships, keeping partners updated and guiding program impact.
• Complete all scholarship processes using multiple customized and standard operating systems.
• Share knowledge of business processes with the team to support a positive culture.
• Maintain detailed student and financial records, determine eligibility, oversee award payments.
• Provide support to clients, students, parents, and schools with professional communication.
• Update and communicate program details including contracts, calendars, and reports.
• Invoice and maintain financial accounts; assist with financial reporting.

Skills

Account management

Customer service

Communication

Time management

Attention to detail

Learning ability

Problem solving

Multilingual (Spanish)

Education

Associate's degree or equivalent experience

Bachelor's degree or equivalent experience

Tools

Excel

MS Office Suite

Job description

Scholarship America is seeking a proactive Scholarship Program Administrator to manage a portfolio of scholarship programs. You will guide clients through the program cycle, assist students and schools, and collaborate with cross-functional teams to deliver program outcomes.

The role requires strong communication, organization, and problem-solving skills, with an emphasis on accuracy and timely execution. Hybrid/remote work within the continental US is available.