Remote | Scheduling & Reservations Coordinator

Network Travel Careers; Baltimore (MD); Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work flexibility

Structured onboarding

Job summary

Destination Knot is seeking a Scheduling & Reservations Coordinator to handle scheduling requests, coordinate reservations, and maintain records in a fully remote environment in the United States. The role emphasizes organization, communication, and attention to detail to ensure timely, accurate service for clients.

Training and ongoing support are provided, with a focus on professional client interactions and adherence to established workflows.

Qualifications

• Strong organizational and time-management skills are essential.
• Clear written and verbal communication abilities.
• Attention to detail and accuracy are required.

Responsibilities

• Coordinate scheduling and reservations following established processes.
• Communicate with clients to confirm details and provide updates.
• Maintain accurate records, calendars, and reservation documentation.
• Monitor timelines and ensure confirmations and changes are completed.
• Support daily operations by following internal workflows and quality standards.
• Provide professional, timely responses to client inquiries.
• Collaborate with internal teams to support service delivery.

Skills

Organizational skills

Written & verbal communication

Attention to detail

Remote work suitability

Customer service familiarity

Tools

Calendar software

Job description

Scheduling & Reservations Coordinator - Remote

Location: Remote (United States)

Company: Destination Knot

About Destination Knot

Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience.

Position Overview

The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.

This is a coordination-focused role centered on administrative support and client communication.

Key Responsibilities

• Coordinate scheduling and reservation requests following established processes
• Communicate with clients to confirm details, provide updates, and address general inquiries
• Maintain accurate records, calendars, and reservation documentation
• Monitor timelines and ensure confirmations, updates, and changes are completed accurately
• Support daily operations by following internal workflows and quality standards
• Provide professional, timely responses to client inquiries
• Collaborate with internal teams as needed to support service delivery

Qualifications & Skills

• Strong organizational and time-management skills
• Clear written and verbal communication abilities
• Attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.

Work Environment & Schedule

• Fully remote position
• Flexible scheduling options may be available
• Training and ongoing support provided

Why Join Destination Knot

• Remote work flexibility
• Structured, supportive team environment
• Clear expectations and established workflows
• Opportunity to develop valuable coordination and client service skills