Remote | Scheduling & Reservations Coordinator

Careers In Travel | Destination Pros; Baltimore (MD); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Training and support

Job summary

Destination Knot is seeking a Scheduling & Reservations Coordinator to support clients by managing scheduling requests, coordinating reservations, and maintaining accurate records in a fully remote environment.

The role requires strong organizational skills, meticulous attention to detail, and professional communication. Training and ongoing support are provided, with flexible scheduling options to accommodate client needs and workflow demands.

Qualifications

• Must have strong organizational and time-management abilities.
• Excellent written and spoken communication skills.
• Attention to detail and accuracy in records and calendars.
• Ability to work independently in a fully remote environment.

Responsibilities

• Coordinate scheduling and reservation requests following established processes.
• Communicate with clients to confirm details, provide updates, and answer inquiries.
• Maintain accurate records, calendars, and reservation documentation.
• Monitor timelines and ensure confirmations and changes are completed accurately.
• Support daily operations by following internal workflows and quality standards.
• Provide timely, professional responses to client inquiries.
• Collaborate with internal teams to support service delivery.

Skills

Organizational skills

Time management

Clear communication

Attention to detail

Remote work capability

Reliability

Scheduling/CS or admin experience

Job description

Scheduling & Reservations Coordinator – Remote

Location: Remote (United States)

Company: Destination Knot

About Destination Knot

Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience.

Position Overview

The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.

This is a coordination-focused role centered on administrative support and client communication.

Key Responsibilities

• Coordinate scheduling and reservation requests following established processes
• Communicate with clients to confirm details, provide updates, and address general inquiries
• Maintain accurate records, calendars, and reservation documentation
• Monitor timelines and ensure confirmations, updates, and changes are completed accurately
• Support daily operations by following internal workflows and quality standards
• Provide professional, timely responses to client inquiries
• Collaborate with internal teams as needed to support service delivery

Qualifications & Skills

• Strong organizational and time-management skills
• Clear written and verbal communication abilities
• Attention to detail and accuracy
• Ability to work independently in a remote environment
• Basic computer proficiency and willingness to learn new systems
• Professional, reliable, and client-focused
• Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.

Work Environment & Schedule

• Fully remote position
• Flexible scheduling options may be available
• Training and ongoing support provided

Why Join Destination Knot

• Remote work flexibility
• Structured, supportive team environment
• Clear expectations and established workflows
• Opportunity to develop valuable coordination and client service skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.