Remote Scheduling Center Agent — Patient Access

Aspen Dental; Arizona; Remote; USD 17,616 - 25,089; Full time

Benefits offered by this job

Comprehensive Health, Dental, and Vision insurance

Paid time off

401K with company match

Performance-based bonuses

Job summary

A leading dental service provider is seeking a Scheduling Center Agent to work from home. In this role, you will assist patients in scheduling appointments and addressing their concerns. The ideal candidate has a high school diploma and over a year of customer service experience, preferably in a high-volume environment. This position offers flexible schedules, comprehensive benefits, and opportunities for professional growth.

Qualifications

• 1+ years of customer service experience required, preferably in a retail or call center setting.
• Ability to work in a fast-paced, goal-driven environment.
• Must have a quiet, HIPAA compliant, private workspace.

Responsibilities

• Schedule appointments for patients as the first point of contact.
• Handle high-volume inbound calls and address patient questions.
• Utilize sales and customer service techniques to set appointments.

Skills

Customer service experience

Communication skills

Tech-savvy

Education

High School Diploma or equivalent

Job description

A leading dental service provider is seeking a Scheduling Center Agent to work from home. In this role, you will assist patients in scheduling appointments and addressing their concerns. The ideal candidate has a high school diploma and over a year of customer service experience, preferably in a high-volume environment. This position offers flexible schedules, comprehensive benefits, and opportunities for professional growth.