Remote Salesforce Marketing Cloud Administrator

Synergy Business Innovation & Solutions, Inc.; Northern (KY); Hybrid; USD 102,000 - 146,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

PTO & Bonus Leave

Parental Leave

Tuition reimbursement

Job summary

Synergy Business Innovation & Solutions, Inc. is seeking a Salesforce Marketing Cloud Administrator to manage platform operations for the USDA Digital Services Center.

You will oversee business units, data extensions, automations, and security policies while ensuring deliverability and reliability across campaigns. The role requires 3–5 years of hands-on SFMC administration, strong SQL/AMPscript/SSJS skills, and experience with multi‑BU tenants.

Qualifications

• U.S. Citizenship, and the ability to obtain and maintain a USDA Public Trust (MBI)
• 3–5 years of hands-on Salesforce Marketing Cloud Administration
• Experience with Email Studio, Journey Builder, Automation Studio, Content Builder and Contact Builder
• Working SQL — able to write, read and tune query activities against data extensions and Data Views
• Practical AMPscript experience; comfortable reading and modifying Server-Side JavaScript
• Experience administering users, roles and permissions in a multi-business-unit tenant
• Experience with data extension design, imports, file drops and SFTP-based data exchange
• Familiarity with email deliverability fundamentals — SPF, DKIM, DMARC, bounce and complaint handling, sender reputation
• Clear written communication; able to document what was changed, why, and what to do if it breaks

Responsibilities

• Platform and business unit administration
• User, access and security administration
• Data, contacts and automation
• Campaign operations support
• Deliverability and sender reputation
• Integrations, credentials and certificates
• Backup, monitoring and incident response
• Development, reporting and service delivery

Skills

Salesforce Marketing Cloud

Email Studio

Journey Builder

Automation Studio

Content Builder

Contact Builder

SQL

AMPscript

Server-Side JavaScript

Security administration

Education

Bachelor’s degree in a related field

Equivalent professional experience

Tools

Marketing Cloud Connect

REST API

SOAP API

SFTP

Data Extensions

Data Views

Job description

Synergy Business Innovation & Solutions, Inc. is seeking a Salesforce Marketing Cloud Administrator to manage platform operations for the USDA Digital Services Center.

You will oversee business units, data extensions, automations, and security policies while ensuring deliverability and reliability across campaigns. The role requires 3–5 years of hands-on SFMC administration, strong SQL/AMPscript/SSJS skills, and experience with multi‑BU tenants.