Remote Salesforce Engagement Lead & PM for Enterprise

TruSummit Solutions, LLC; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Competitive salary – reviewed annually

Performance bonus

Unlimited Paid time off

Medical, Dental, and Vision insurance

Flexible working schedule

Employer-Matching 401k Retirement Plan

Professional development funding (cert

Reimbursement for health club & phone

Certification exam bonus

Life and disability insurance

Company Laptop

Volunteer days

Team celebrations and presidents club

Job summary

TruSummit Solutions, LLC is seeking a Salesforce Engagement Lead/Project Manager to lead Salesforce implementation projects and ensure successful delivery for clients. You will collaborate with professional services delivery managers to align projects with client objectives and Salesforce best practices.

The role requires 3+ years in enterprise software project leadership and Salesforce or CRM experience, with strong communication, stakeholder management, and delivery discipline.

Qualifications

• Bachelor’s or Master’s degree in a relevant field (e.g., Business Administration, Computer Science, Project Management).
• 3+ years of experience leading enterprise software implementation projects or managing a team of project managers.
• 3+ years relevant industry experience in Professional Services Project Management.
• Proven experience in Salesforce implementations or related CRM systems.
• Demonstrated ability to quickly earn the trust of sponsors and key stakeholders, set direction and approach, resolve conflicts, deliver tough messages, and execute with limited information and ambiguity.
• Knowledge of Salesforce platform capabilities and best practices; familiarity with CRM systems.

Responsibilities

• Serve as primary lead on client projects, project activities, and facilitate client stakeholder engagement to ensure successful execution and delivery.
• Develop and implement relevant project management methodologies, standards, and processes to enhance project efficiency and effectiveness.
• Work closely with delivery team leads and senior management to ensure high levels of client satisfaction.
• Align to and champion TruSummit’s Delivery Process framework with the PM team.
• Provide expert guidance and support to project managers throughout the entire project lifecycle, including planning, execution, and monitoring, to ensure successful delivery of client projects.
• Identify, assess, and mitigate project risks, promptly resolving any escalated issues to minimize disruptions and maximize project outcomes.
• Collaborate closely with leadership to align TruSummit’s strategic goals and objectives, ensuring project activities contribute to overall organizational success.
• Define and track KPIs for projects, providing regular reports and updates to leadership (internal and external).
• Lead and mentor project managers, fostering their professional growth through guidance, training, and constructive performance feedback.
• Work with resourcing managers to conduct resource planning and allocation to optimize project staffing.
• Foster strong relationships with internal and external stakeholders, proactively managing expectations and ensuring effective communication throughout project lifecycles.
• Serve as an escalation point for project resources and stakeholders.
• Remote/Telecommute position with the ability to travel up to 30%.

Skills

Leadership

Project management

Salesforce

CRM experience

Communication

Organization

Ambiguity handling

Agile/Waterfall

Education

Bachelor’s or Master’s degree

Tools

Microsoft Excel

PowerPoint

Job description

TruSummit Solutions, LLC is seeking a Salesforce Engagement Lead/Project Manager to lead Salesforce implementation projects and ensure successful delivery for clients. You will collaborate with professional services delivery managers to align projects with client objectives and Salesforce best practices.

The role requires 3+ years in enterprise software project leadership and Salesforce or CRM experience, with strong communication, stakeholder management, and delivery discipline.