Remote Salesforce Data & Systems Analyst – Nonprofit

Obama Foundation; Springfield (IL); Remote; USD 70,000 - 100,000; Full time

Job summary

Obama Foundation is seeking a Development Data & Systems Analyst to optimize and maintain Salesforce CRM systems, dashboards, and reporting for principal gifts and grants. This role leads the development data ticketing and trains staff while supporting QA and data integrity across the platform.

The position focuses on designing workflows for duplicate management, activity tracking, and grant reporting, with cross-training in gift intake for coverage during peak periods.

Qualifications

• 1-2 years hands-on experience in database management, data analytics, or systems administration in a nonprofit setting.
• Proficiency with Salesforce CRM in a nonprofit context; build complex reports, dashboards, and fields.
• Experience managing a data request queue or help desk system and translating technical concepts for non-technical staff.

Responsibilities

• Own and manage the Development team’s Salesforce ticketing system and SLA-bound requests.
• Design, build, and enforce Salesforce workflows for donor naming, recognition, and bespoke benefits.
• Develop dashboards and reports to capture lifecycle, milestones and triggers for gifts and grants.
• Perform regular data QA, cleaning, deduplication, and documentation of configurations and standards.

Skills

Database management

Data analytics

Systems administration

QA and data hygiene

Tools

Salesforce CRM

NPSP / Nonprofit Cloud

Job description

Obama Foundation is seeking a Development Data & Systems Analyst to optimize and maintain Salesforce CRM systems, dashboards, and reporting for principal gifts and grants. This role leads the development data ticketing and trains staff while supporting QA and data integrity across the platform.

The position focuses on designing workflows for duplicate management, activity tracking, and grant reporting, with cross-training in gift intake for coverage during peak periods.