Remote Salesforce Credentialing Administrator

LifeStance Health Inc.; Northern (KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Credentialing Salesforce Project Administrator to support our credentialing operations remotely for the USA.

You will build Salesforce reports and dashboards, maintain data quality, and collaborate across teams to ensure accurate provider credentials and streamlined processes. This role requires 5+ years operational experience, 2+ years Salesforce Health Cloud, a Bachelor’s degree, and strong communication skills.

Qualifications

• 5+ years of operational experience in medical services or medical technology.
• 2+ years of Salesforce or Salesforce Health Cloud in admin/developer role.
• Bachelor’s degree required.
• Strong customer service and communication skills.
• Proficiency with Power BI, Microsoft Office, Excel, DocuSign, and Adobe Reader.

Responsibilities

• Prepare Salesforce reports and user/leadership dashboards.
• Ensure data quality across credentialing data.
• Investigate Credential Operations tickets and streamline responses.
• Create payor rosters and manage changes.
• Collaborate on credentialing software, training resources, and processes.
• Facilitate team meetings and Q&A sessions.
• Understand credentialing responsibilities for timely provider data.
• Perform other duties as assigned.

Skills

Operational experience

Salesforce/Health Cloud

Customer service

Communication skills

Independent work

Education

Bachelor’s degree

Tools

Power BI

Microsoft Office

Adobe Reader

DocuSign

Excel

Job description

LifeStance Health Inc. is seeking a Credentialing Salesforce Project Administrator to support our credentialing operations remotely for the USA.

You will build Salesforce reports and dashboards, maintain data quality, and collaborate across teams to ensure accurate provider credentials and streamlined processes. This role requires 5+ years operational experience, 2+ years Salesforce Health Cloud, a Bachelor’s degree, and strong communication skills.