Salesforce Credentialing & Analytics Administrator

LifeStance Health; Northern (KY); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

AD&D

Disability insurance (short/long-term)

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Credentialing Analyst to support the Credentialing and Enrollments department. You will generate Salesforce reports and dashboards, ensure data quality, and help manage credentialing processes for providers across the organization.

The role requires 5+ years in healthcare operations, 2+ years with Salesforce, and a bachelor’s degree. Competitive salary with potential bonus and a comprehensive benefits package is offered.

Qualifications

• 5+ years of operational experience in a medical services or medical technology industry.
• 2+ years working with Salesforce or Salesforce Health Cloud in an administrator or developer capacity.
• Bachelor’s degree.
• Strong customer service experience.
• Strong communication skills and ability to collaborate.

Responsibilities

• Prepare Salesforce reports and dashboards for users and leadership.
• Ensure data quality across systems.
• Investigate Cred Ops tickets, manage responses and streamline processes.
• Create payor rosters and handle change management.
• Collaborate on credentialing software, training resources, workflow, processes, and analytics.
• Facilitate meetings including team Q&A sessions.
• Maintain high quality, accurate information for new and established providers.
• Perform other duties as assigned by supervisor.

Skills

Salesforce

Power BI

Microsoft Office

Excel

Customer service

Communication

Analytical thinking

Independent worker

Diversity & inclusion

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Adobe Reader

DocuSign

Job description

LifeStance Health is seeking a Credentialing Analyst to support the Credentialing and Enrollments department. You will generate Salesforce reports and dashboards, ensure data quality, and help manage credentialing processes for providers across the organization.

The role requires 5+ years in healthcare operations, 2+ years with Salesforce, and a bachelor’s degree. Competitive salary with potential bonus and a comprehensive benefits package is offered.