Remote Salesforce & Commercial Systems Specialist

BTL Industries; Marlborough (MA); Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work

Annual national meetings

Descrizione del lavoro

BTL is seeking a Salesforce and Commercial Systems Administrator to maintain, support, and enhance Salesforce and connected systems. This remote role supports the US and Canada markets, reporting to Digital Operations and Marketing Technology.

The ideal candidate has 3–5 years of hands-on Salesforce admin experience, a Salesforce Certified Administrator credential, and the ability to work with data imports, deduplication, and data-quality processes.

Competenze

• 3–5 years of hands-on Salesforce administration experience, primarily within Sales Cloud.
• Salesforce Certified Administrator credential.
• Experience with data imports, data cleanup, deduplication, and data-quality management.

Mansioni

• Administer Salesforce Sales Cloud, including users, permissions, security, objects, fields, page layouts, record types, Lightning applications, Flows, and validation rules.
• Identify, recommend and execute system and process improvements; test, document, and implement approved changes under established priorities and requirements.
• Support system updates associated with new products, teams, territories, reporting structures, and commercial initiatives.
• Maintain data quality across Accounts, Contacts, Leads, Opportunities, and custom objects through imports, updates, deduplication, cleanup, and ongoing controls.
• Build and maintain reports and dashboards supporting pipeline visibility, sales performance, account coverage, campaign activity, and operational reporting.
• Support selected connected systems, including Account Engagement, ZoomInfo, customer-support platforms, Digital Asset Management tools, event platforms, and ERP integrations.
• Troubleshoot system, data, reporting, and integration issues; test and document changes; and coordinate with internal teams, vendors, and consultants when needed.
• Provide responsive user support, maintain documentation and training materials, and partner with Salesforce administrators and teams across Sales, Marketing, Product Management, IT, and Service.
• Manage assigned priorities independently, communicate progress and blockers proactively, and follow requests through resolution.

Conoscenze

Salesforce administration

Sales Cloud

Lightning experience

Data quality

Troubleshooting

Documentation

Formazione

Salesforce Admin Certification

Salesforce Advanced Admin

Strumenti

Account Engagement

ZoomInfo

ERP integrations

Descrizione del lavoro

BTL is seeking a Salesforce and Commercial Systems Administrator to maintain, support, and enhance Salesforce and connected systems. This remote role supports the US and Canada markets, reporting to Digital Operations and Marketing Technology.

The ideal candidate has 3–5 years of hands-on Salesforce admin experience, a Salesforce Certified Administrator credential, and the ability to work with data imports, deduplication, and data-quality processes.