Commercial Systems & Salesforce Technical Lead

BioTalent; Tustin (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

BioTalent is seeking a Commercial Systems & Salesforce Technical Lead in the United States (Tustin, CA area) to own and drive the commercial technology ecosystem. You will shape Salesforce CRM strategy, develop custom functionality, and optimize processes across business development, finance, marketing, and IT.

You will lead design, configuration, and integrations with ERP, contract management, and BI platforms while delivering dashboards for forecasting and revenue analytics.

Qualifications

• 5+ years of Salesforce Administration experience.
• 3+ years of Salesforce Development experience.
• Experience with Apex, Lightning Web Components, Flow Automation, APIs, reporting, and forecasting.

Responsibilities

• Lead the design, configuration, and optimization of Salesforce CRM solutions.
• Develop custom Salesforce functionality using Apex, Lightning Web Components, Flows, and APIs.
• Build and manage integrations with ERP, contract management, project management, marketing automation, and BI platforms.
• Gather business requirements and translate commercial processes into scalable system workflows.
• Create dashboards and reporting for pipeline visibility, forecasting, account performance, and revenue analytics.
• Support lead management, campaign tracking, marketing attribution, and sales funnel performance.
• Ensure data integrity, governance, security, and compliance across commercial systems.
• Support change management, system enhancements, and release cycles.

Skills

Salesforce Administration

Salesforce Development

Apex

Lightning Web Components

Flow Automation

APIs

Forecasting

Reporting

Tools

Apex

Lightning Web Components

Flows

APIs

Reporting

Forecasting

Job description

Commercial Systems & Salesforce Technical Lead

Location: Tustin, CA

About the Role

We are partnering with a leading biopharmaceutical manufacturing organization seeking a Commercial Systems & Salesforce Technical Lead to serve as the business owner and technical lead for the commercial technology ecosystem. This position focuses on Salesforce CRM strategy, system development, business process optimization, reporting, and commercial operations support, partnering closely with business development, program management, finance, marketing, and IT teams.

Key Responsibilities

• Lead the design, configuration, and optimization of Salesforce CRM solutions.
• Develop custom Salesforce functionality using Apex, Lightning Web Components, Flows, and APIs.
• Build and manage integrations with ERP, contract management, project management, marketing automation, and BI platforms.
• Gather business requirements and translate commercial processes into scalable system workflows.
• Create dashboards and reporting for pipeline visibility, forecasting, account performance, and revenue analytics.
• Support lead management, campaign tracking, marketing attribution, and sales funnel performance.
• Ensure data integrity, governance, security, and compliance across commercial systems.
• Support change management, system enhancements, and release cycles.

Qualifications & Requirements

• 5+ years of Salesforce Administration experience.
• 3+ years of Salesforce Development experience.
• Experience with Apex, Lightning Web Components, Flow Automation, APIs, reporting, and forecasting.

This position is not eligible for visa sponsorship or support such as H1B, TN, E-3, CPT, OPT, STEM OPT, or employment-based permanent residence processes, now or in the future.