Remote Salesforce Business Analyst — AI-Driven Change & UAT

Sliick; United States; Remote; USD 68,000 - 102,000; Full time

Job summary

Sliick seeks a Salesforce Business Analyst to translate client and end-user needs into actionable Salesforce requirements from discovery through launch. You will map processes, shape user stories, test solutions, support acceptance, and drive adoption while exploring practical AI-enabled approaches.

This full-time, fully remote role supports teams from Australia or the Philippines. You will facilitate workshops, write test scenarios, validate solutions with UAT, and help users adapt to new ways

Qualifications

• Business analysis experience on technology projects from discovery through go-live.
• Confidence facilitating workshops and eliciting needs from stakeholders at different levels.
• Solid understanding of Salesforce capabilities and standard platform functionality.
• Experience writing test scenarios, validating solutions and supporting UAT.
• Experience helping users through change, including preparing training materials and running sessions.

Responsibilities

• Plan and facilitate discovery workshops with client stakeholders and end users.
• Map current and future processes, identify needs, and gather requirements from the people who will use the system.
• Convert findings into user stories, acceptance criteria and process maps for architects and developers.
• Write test scenarios, test the solution against requirements, and prepare and support user acceptance testing.
• Track UAT issues and help clients reach sign-off; support change planning and explain what is changing.
• Develop training materials and deliver sessions, while using AI tools to improve analysis work.

Skills

Business analysis

Salesforce knowledge

Workshop facilitation

UAT testing

Change management

Tools

Jira

Azure DevOps

Lucidchart

Miro

Job description

Sliick seeks a Salesforce Business Analyst to translate client and end-user needs into actionable Salesforce requirements from discovery through launch. You will map processes, shape user stories, test solutions, support acceptance, and drive adoption while exploring practical AI-enabled approaches.

This full-time, fully remote role supports teams from Australia or the Philippines. You will facilitate workshops, write test scenarios, validate solutions with UAT, and help users adapt to new ways