Salesforce Business Analyst

lucanetgroup; EE. UU.; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote from Germany

Descripción de la vacante

lucanetgroup is seeking a Salesforce Business Analyst on a 1-year remote contract. You will gather requirements, lead stakeholder workshops, and translate needs into Jira user stories with acceptance criteria for development teams.

You will plan UAT, design test cases, and ensure traceability from business needs to delivered features, while refining backlogs and leveraging AI tools to accelerate analysis and documentation.

Formación

• Experience delivering business analysis for Salesforce implementations from initial workshops through UAT sign-off.
• Ability to facilitate workshops and reconcile competing stakeholder input into agreed scope.
• Confidence writing structured user stories and acceptance criteria in Jira.
• Working knowledge of the Salesforce data model and processes such as lead-to-cash and case management.
• Strong written English and experience collaborating with distributed, cross-functional teams.

Responsabilidades

• Gather and document requirements for Salesforce changes, fixes, and new features across business teams.
• Facilitate stakeholder workshops to clarify priorities, scope, and edge cases.
• Write Jira user stories, acceptance criteria, and process documentation that developers can act on.
• Plan user acceptance testing, design test cases, and support testing through sign-off.
• Maintain traceability from business needs to delivered functionality and flag process, data access, or governance gaps early.
• Support backlog refinement and delivery sequencing; use AI tools to speed up analysis and documentation.

Conocimientos

Requirements gathering

Workshop facilitation

Stakeholder management

Jira usage

Herramientas

Salesforce

Jira

Sales Cloud / Service Cloud / CPQ

Descripción del empleo

**Role overview**

Responsibilities

• Gather and document requirements for Salesforce changes, fixes, and new features across business teams.
• Facilitate stakeholder workshops to clarify priorities, scope, and edge cases.
• Write Jira user stories, acceptance criteria, and process documentation that developers can act on.
• Plan user acceptance testing, design test cases, and support testing through sign-off.
• Maintain traceability from business needs to delivered functionality and flag process, data access, or governance gaps early.
• Support backlog refinement and delivery sequencing; use AI tools to speed up analysis and documentation.

Requirements

• Experience delivering business analysis for Salesforce implementations from initial workshops through UAT sign-off, with limited day-to-day guidance.
• Ability to facilitate workshops and reconcile competing stakeholder input into agreed scope.
• Confidence writing structured user stories and acceptance criteria in Jira.
• Working knowledge of the Salesforce data model and processes such as lead-to-cash and case management.
• Strong written English and experience collaborating with distributed, cross-functional teams.

Nice to have

• Experience across Sales Cloud, Service Cloud, CPQ, or Experience Cloud; gathering integration requirements involving native connectors, Workato, or other middleware; or working in SaaS or enterprise software.

Benefits and work setup

This is a one-year, limited-term contract that is fully remote from Germany.