Remote Salesforce Billing & CPQ Specialist

IES Abroad; Chicago, Northern (IL, KY); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

IES Abroad is hiring a Salesforce Administrator, Billing & CPQ to own and optimize Salesforce Billing and CPQ globally. The role supports invoicing, quotes, and product catalog management, while integrating payment processors and maintaining data architecture across the org.

You will collaborate with stakeholders across time zones, deliver training, and ensure security models are followed, with a focus on process improvement and cross-functional support.

Qualifications

• Minimum of 3 years of hands-on experience with Salesforce Billing and/or CPQ.
• Strong understanding of Salesforce core functionality and platform best practices.
• Experience building and maintaining custom objects, fields, reports, dashboards, flows, and automations of moderate complexity.

Responsibilities

• Own and administer Salesforce Billing and CPQ configuration, processes, and workflows, including quoting, contracts, invoicing, product catalogue management, payment processing, and billing schedules.
• Manage payment processor integration, data architecture and vendor relationships.
• Independently diagnose and resolve Billing/CPQ-related tickets and support requests.
• Cross-train other members of the Salesforce team on Billing/CPQ processes and troubleshooting.
• Develop and modify reports and dashboards to meet the needs of global stakeholders.
• Participate in testing activities for Salesforce releases and internal changes, including executing test cases and documenting results.

Skills

Billing/CPQ

Salesforce Admin

Reports & Dashboards

Automation/Flows

Ticketing systems

Communication

Cross-time zones

Education

Bachelor's degree

Salesforce Platform Administrator 1

CPQ Certification

Tools

Salesforce Billing

CPQ

AppExchange

Job description

IES Abroad is hiring a Salesforce Administrator, Billing & CPQ to own and optimize Salesforce Billing and CPQ globally. The role supports invoicing, quotes, and product catalog management, while integrating payment processors and maintaining data architecture across the org.

You will collaborate with stakeholders across time zones, deliver training, and ensure security models are followed, with a focus on process improvement and cross-functional support.