Remote Salesforce BA: Requirements & Solutions

AAA-The Auto Club Group; United States; Remote; USD 95,000 - 115,000; Full time

Benefits offered by this job

AAA membership and travel discounts

Adoption assistance

Job summary

AAA The Auto Club Group is seeking a Salesforce Business Analyst to gather requirements, configure, maintain, and support Salesforce solutions to meet our business needs.

This remote position offers Monday–Friday, 8:00am–5:00pm, a salary range of $95,000–$115,000 with annual bonus potential, and a comprehensive benefits package including medical, dental, 401(k) with match, PTO, and professional development.

Qualifications

• Bachelor’s degree in Business Administration, Information Systems, or related field, or equivalent work experience.
• 2+ years experience in Salesforce as an Administrator or Business Analyst.
• Knowledge of Sales and Service processes in Salesforce.

Responsibilities

• Collaborate with cross-functional teams to ensure alignment between business needs and Salesforce functionality.
• Gather, refine and drive requirements
• Building business stakeholder relationship
• Uncovering needs through flow diagrams
• Facilitate requirements working sessions
• Relaying and clarifying requirements for the development and testing teams
• Prepare and/or review test cases
• Provide Training for pre and post deployment.
• Maintain a healthy refined backlog
• Participate in Agile Ceremonies

Skills

Salesforce Administration

Requirements gathering

Analytical skills

Communication skills

Agile

Team collaboration

Education

Bachelor's degree in Business Administration / Information Systems

Tools

Salesforce

Job description

AAA The Auto Club Group is seeking a Salesforce Business Analyst to gather requirements, configure, maintain, and support Salesforce solutions to meet our business needs.

This remote position offers Monday–Friday, 8:00am–5:00pm, a salary range of $95,000–$115,000 with annual bonus potential, and a comprehensive benefits package including medical, dental, 401(k) with match, PTO, and professional development.