Remote Salesforce Analytics & Sales Operations Lead

DeepHealth; Somerville (MA); Remote; USD 85,000 - 120,000; Full time

Job summary

DeepHealth is seeking a Sales Analytics professional to support US Markets Commercial Operations by maintaining Salesforce data accuracy, building reports, and guiding quoting in CPQ. You will partner with NAM Commercial Operations leaders and Sales leaders in US to keep deals and forecasts on track.

You collaborate with Salesforce architects and marketing to ensure data integrity, timely updates, and reliable dashboards that drive informed business decisions.

Qualifications

• Bachelor's degree in Business, Analytics, Information Systems, or a related field.
• 3-5+ years in sales analytics, sales operations, or CRM reporting.
• Strong Salesforce reporting and dashboard skills.
• Working knowledge of CPQ and CLM processes (critical for this role).
• Advanced Excel skills.
• Strong attention to detail and data-quality discipline.
• Clear communicator who can follow up firmly and diplomatically with Sales teams.

Responsibilities

• Build, maintain, and improve Salesforce reports and dashboards for US pipeline, forecast, bookings, campaigns, and compensation inputs.
• Maintain data hygiene across accounts, contacts, opportunities, and leads for the NAM business through regular reviews and corrections.
• Provide the NAM Sales team with Salesforce support as needed to effectively manage deals and pipeline.
• Provide quoting support in Salesforce CPQ: quote accuracy, approvals routing, and pricing and discount compliance.
• Follow up with NAM Sales teams on deal status, close dates, and required updates so the forecast stays reliable.
• Update campaign leads and support the lead-to-opportunity handoff with Marketing.
• Support the Commercial Operations Leadership with ad hoc analysis, NAM sales compensation data validation, and market performance reviews.
• Log and escalation Salesforce issues and enhancement requests to the Salesforce Architects, with clear requirements.
• Document reporting definitions, field standards, and recurring processes.

Skills

Sales analytics

Salesforce reporting

Excel

Data quality

Communication

Attention to detail

Education

Bachelor's degree in Business/Analytics/Information Systems

Tools

Salesforce CPQ

Salesforce CRM

CRM reporting tools

Job description

DeepHealth is seeking a Sales Analytics professional to support US Markets Commercial Operations by maintaining Salesforce data accuracy, building reports, and guiding quoting in CPQ. You will partner with NAM Commercial Operations leaders and Sales leaders in US to keep deals and forecasts on track.

You collaborate with Salesforce architects and marketing to ensure data integrity, timely updates, and reliable dashboards that drive informed business decisions.