Remote Salesforce Administrator (MI) — Data & Process Optimizer

Talentify; Lansing (MI); Remote; USD 68,000 - 75,000; Full time

Job summary

ECIC is seeking a Salesforce Administrator to manage, maintain, and improve our Salesforce environment. You will serve as the organization's Salesforce SME, guiding teams on data, reporting, workflows, and system enhancements.

Responsibilities include configuration, user access, automation, dashboards, and cross-team collaboration with internal staff and external partners. A Bachelor's degree and 5+ years of Salesforce admin experience, plus Salesforce Certified Administrator, are required.

Qualifications

• Bachelor's degree or equivalent required
• Salesforce admin experience of at least 5 years
• Salesforce Certified Administrator required; additional certifications preferred
• Experience supporting state or public-sector environments is a plus
• Strong problem-solving and communication skills

Responsibilities

• Manage and maintain ECIC's Salesforce environment, including configuration, troubleshooting, user access, automation, data quality, reporting, and enhancements.
• Collaborate across ECIC on Salesforce-related projects, including data collection, reporting, workflows, and process improvement.
• Serve as Salesforce SME and facilitator, providing guidance, training, and coordination with internal teams and external partners.
• Develop and maintain reports, dashboards, data collection tools, and workflows to support operations and decision-making.
• Represent ECIC professionally in meetings and cross-team projects related to Salesforce and data systems.

Skills

Salesforce administration

Data reporting

Automation

Security & access control

Cross-team collaboration

Education

Bachelor's degree or equivalent

Salesforce Certified Administrator

Tools

Salesforce CRM

Reports & Dashboards

Job description

ECIC is seeking a Salesforce Administrator to manage, maintain, and improve our Salesforce environment. You will serve as the organization's Salesforce SME, guiding teams on data, reporting, workflows, and system enhancements.

Responsibilities include configuration, user access, automation, dashboards, and cross-team collaboration with internal staff and external partners. A Bachelor's degree and 5+ years of Salesforce admin experience, plus Salesforce Certified Administrator, are required.